FAQ

Why order online?

  • The Client Portal speeds up the process of booking services for your booth space. You can access it 24-7 from your computer, smartphone or tablet. It also tracks your orders easily and securely thanks to the user-friendly interface, keeps you updated on the latest news pertaining to your event, and earns you preferred rates from the Palais des congrès de Montréal.

How to order online?

  • Once you set up your account, you'll receive an email confirming your signup. You're now ready to start ordering. The ergonomic environment will guide you through a simple 3-step process: select your services, view your order summary, and after confirmation, pay online.

Are there fees when you order online?

  • No. The Client Portal is free, and offered by the Palais des congrès for your convenience. There are no signup or administrative fees. You only pay for the services you order.

What are my payment options?

  • The Client Portal accepts VISA, MasterCard and American Express credit cards. The transaction will appear on your statement under the name PALAIS DES CONGRÈS DE MONTRÉAL.

What happens after I place my online order?

  • Once the transaction is completed, you will receive an email that will include your order number and a receipt for your records.

Is it a secure site?

  • Yes. We value the protection, security and privacy of your financial and personal information. Hence why the Client Portal is SSL-encrypted (Secure Sockets Layer) for the highest level of security from the moment you log into your account.